Southeast Auto Group (The Group NC)

Effective Date: 5/26/25
Last Updated: 5/26/25

1. Acceptance of Terms

Welcome to Southeast Auto Group, doing business as The Group NC (“we,” “us,” “our,” or “Company”). These Terms of Service (“Terms”) govern your use of our website (www.thegroupnc.com), services, and business relationship with us.

By accessing our website, visiting our dealership, or engaging our services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Business Information:

Legal Name: Southeast Auto Group
DBA: The Group NC
Address: 160 Lugnut Lane, Mooresville, NC 28117
Phone: (704) 799-7774
Established: Since 1984

2. Description of Services

2.1 Automotive Services

We provide comprehensive automotive dealership services including:

Vehicle Sales: New and used vehicles, specializing in branded title vehicles
Vehicle Trade-Ins: Vehicle appraisals and trade-in services
Financing Services: Auto loans and financing assistance
Recovery Services: Water, hail, theft, and collision recovery vehicles
Warranty Services: Extended warranty options and service contracts
Customer Support: Automotive consultation and customer service

2.2 Specialty Focus

We specialize in branded title vehicles and have been serving customers for over 40 years. We are recognized as the largest branded title dealership in the Carolinas, selling over 600 branded title vehicles annually.

2.3 Website Services

Our website provides:

Vehicle inventory browsing and search
Online vehicle appraisal requests
Financing application submissions
Appointment scheduling
Customer communications and support

3. Website Use Terms

3.1 Permitted Use

You may use our website for lawful purposes related to:

Browsing vehicle inventory
Researching automotive services
Submitting inquiries and applications
Communicating with our staff
Accessing customer account information

3.2 Prohibited Activities

You agree NOT to:

Use the website for any unlawful or fraudulent purpose
Attempt to gain unauthorized access to our systems
Upload malicious software or harmful content
Interfere with website operation or security
Scrape, copy, or reproduce website content without permission
Submit false or misleading information
Use automated systems to access the website excessively

3.3 Account Security

If you create an account, you are responsible for:

Maintaining the confidentiality of your login credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use

4. Vehicle Sales Terms

4.1 Vehicle Descriptions and Condition

All vehicle descriptions, specifications, and condition reports are provided in good faith
Vehicles are sold “AS IS” unless otherwise specified in writing
We recommend professional inspection of any vehicle before purchase
Branded title vehicles have specific history disclosures as required by law

4.2 Pricing and Availability

All advertised prices are subject to change without notice
Vehicle availability is subject to prior sale
Advertised prices may exclude taxes, fees, and optional services
Final pricing will be confirmed in writing before sale completion

4.3 Purchase Process

Vehicle purchases require valid identification and proof of insurance
Down payments and deposits are non-refundable unless otherwise agreed in writing
Sales contracts must be signed to complete vehicle purchases
Title transfer is subject to state requirements and processing times

4.4 Branded Title Disclosure

All branded title vehicles are clearly disclosed with:

Type of brand (salvage, flood, hail, theft, etc.)
History of damage and repair
Current condition assessment
Warranty options and limitations
State-required documentation and disclosures

5. Financing Terms

5.1 Credit Applications

Credit applications require accurate and complete information
We work with multiple lenders to secure financing
Loan approval is subject to credit verification and lender requirements
Interest rates and terms vary based on creditworthiness

5.2 Financing Responsibilities

Customers are responsible for understanding loan terms before signing
Monthly payments, interest rates, and loan duration are specified in contracts
Default on financing may result in vehicle repossession
Gap insurance and extended warranties are optional products

5.3 Trade-In Services

Trade-in appraisals are estimates subject to physical inspection
Final trade-in value is determined upon vehicle inspection
Trade-in offers are valid for a specified time period
Trade-in transactions require clear title or lienholder information

6. Warranties and Disclaimers

6.1 Vehicle Warranties

Vehicles may be sold with manufacturer warranties (if applicable)
Extended warranty options are available through third-party providers
Warranty terms and coverage are specified in warranty documents
Branded title vehicles may have limited warranty coverage

6.2 Service Disclaimers

We provide automotive services in good faith but cannot guarantee specific outcomes
Vehicle condition assessments are opinions based on available information
Financing approval is subject to third-party lender decisions
Market values and appraisals are estimates that may fluctuate

6.3 AS IS Sales

Unless otherwise specified in writing:

Vehicles are sold “AS IS” without warranties
Customers assume responsibility for vehicle condition after purchase
No guarantees are made regarding future performance or reliability
All sales are final once contracts are executed

7. Customer Responsibilities

7.1 Information Accuracy

Customers must provide:

Accurate personal and financial information
Valid identification and contact details
Honest disclosure of vehicle history (for trade-ins)
Timely updates to contact information

7.2 Payment Obligations

All payments must be made as agreed upon
Financing payments are due according to loan terms
Late payments may incur fees and affect credit rating
Returned checks are subject to additional fees

7.3 Vehicle Operation

Customers must maintain valid driver’s licenses and insurance
Vehicles must be operated in compliance with applicable laws
Modifications or alterations may void warranties
Regular maintenance is recommended for optimal performance

8. Limitation of Liability

8.1 Liability Limits

To the fullest extent permitted by law:

Our liability is limited to the purchase price of goods or services
We are not liable for indirect, incidental, or consequential damages
We disclaim liability for third-party actions or decisions
Total liability shall not exceed the amount paid by the customer

8.2 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to:

Acts of God, natural disasters, or weather events
Government actions, regulations, or legal restrictions
Labor disputes, strikes, or work stoppages
Equipment failures, supply shortages, or technical issues

9. Privacy and Data Protection

9.1 Information Collection

By using our services, you acknowledge our collection and use of personal information as described in our Privacy Policy, which is incorporated by reference into these Terms.

9.2 Communication Consent

You consent to receive communications from us via:

Email, phone calls, and text messages
Postal mail and promotional materials
Electronic notifications and updates
Marketing and service-related communications

9.3 Credit Reporting

You authorize us to:

Obtain credit reports for financing applications
Report payment history to credit bureaus
Share information with lenders and financial institutions
Verify employment and income information

10. Intellectual Property

10.1 Website Content

All website content, including text, images, logos, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive license to access and use our website for personal, non-commercial purposes related to our automotive services.

10.3 Restrictions

You may not:

Copy, modify, or distribute our content without permission
Use our trademarks or logos without authorization
Create derivative works based on our content
Remove copyright or trademark notices

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

11.2 Jurisdiction

Any legal disputes shall be resolved in the courts of Iredell County, North Carolina, and you consent to the personal jurisdiction of such courts.

11.3 Arbitration

For disputes involving amounts less than $10,000, you agree to participate in good faith mediation before pursuing litigation. Arbitration may be required for certain disputes as specified in individual contracts.

11.4 Class Action Waiver

You waive the right to participate in class action lawsuits or class-wide arbitration against us.

12. Indemnification

You agree to indemnify, defend, and hold harmless Southeast Auto Group, its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from:

Your use of our services or website
Your violation of these Terms
Your violation of any applicable laws or regulations
Your negligent or wrongful conduct

13. Modification of Terms

13.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website or as otherwise communicated to you.

13.2 Notification

For material changes, we will provide reasonable notice through:

Website notifications
Email communications
Posted notices at our dealership
Other appropriate means

13.3 Continued Use

Your continued use of our services after modifications constitutes acceptance of the updated Terms.

14. Termination

14.1 Termination Rights

We may terminate or suspend your access to our website or services at any time, with or without cause, including for violation of these Terms.

14.2 Effect of Termination

Upon termination:

Your right to use our services ceases immediately
Existing contracts and obligations remain in effect
Relevant provisions of these Terms survive termination
We may retain your information as required by law

15. Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any signed contracts, constitute the entire agreement between you and Southeast Auto Group regarding your use of our services.

17. Contact Information

For questions about these Terms of Service, please contact us: